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解决了

AOS节点许可

z
徽章 +1

你好，

Nutanix的乔恩（Jon）先前一篇文章表示：“许可证没有与协议有关。我是否正确地假设购买/更新用于NX硬件的支持涵盖了硬件和软件支持？也可以安全地假设支持级别不受节点上的许可级别的影响。例如，如果他们都有生产支持，则使用AOS Pro许可证的节点不会比使用AOS启动许可证的节点获得更高的支持水平。我的理解是，影响支持水平的唯一一件事是购买的支持类型，即“生产支持与“任务关键支持”）。

谢谢，

- 压缩

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最好的答案Anishwalia202021年1月18日，09：08

Hey\u00a0@zip<\/user-mention>\u00a0, everything you mentioned is correct. Yes,\u00a0support purchased or renewed for NX hardware covers both hardware and software support. Support level is not at all impacted by the license level on the node.<\/p>

The only thing that impacts the support level is the type of support purchased, i.e \"Production Support vs \"Mission Critical Support\". Here is a guide which would be useful on Licensing:\u00a0https:\/\/portal.nutanix.com\/page\/documents\/details?targetId=Licensing-Guide:Licensing-Guide<\/a><\/p>

Let me know if I can help in any other way.\u00a0\":smile:\"<\/p>","className":"post__content__best_answer"}">

查看原件
Hi,<\/p>

A previous post by Jon from Nutanix stated that \u201cLicenses are not tied to support agreements.\u00a0Am I correct in assuming that support purchased\/renewed for NX hardware covers both hardware and software support? Also is it safe to assume that\u00a0the support level is not impacted by the license level on the node. For example, a node using AOS Pro license will NOT receive a higher level of support than a node using AOS Starter license if they both have production support. My understanding is that the only thing that impacts the support level is the type of support purchased, that is \"Production Support vs \"Mission Critical Support\".\u00a0\u00a0<\/span><\/span><\/p>

\u00a0<\/p>

Thanks,<\/span><\/span><\/p>

--Zip<\/span><\/span><\/p>","quoteUsername":"zip","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

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3个答复

Anishwalia20
秩
UserLevel 6
徽章 +5

嘿 @压缩，您提到的一切都是正确的。是的，为NX硬件购买或更新的支持涵盖了硬件和软件支持。支持级别根本不受节点上的许可级别的影响。

影响支持级别的唯一一件事是购买的支持类型，即“生产支持与“任务关键支持”）。这是一项指南，可用于许可：https://portal.nutanix.com/page/documents/details?targetId=licensing-guide：licensing-guide

让我知道我是否可以以其他方式提供帮助。：微笑：

阿尼什·辛格·瓦利亚（Anish Singh Walia）
Hey\u00a0@zip<\/user-mention>\u00a0, everything you mentioned is correct. Yes,\u00a0support purchased or renewed for NX hardware covers both hardware and software support. Support level is not at all impacted by the license level on the node.<\/p>

The only thing that impacts the support level is the type of support purchased, i.e \"Production Support vs \"Mission Critical Support\". Here is a guide which would be useful on Licensing:\u00a0https:\/\/portal.nutanix.com\/page\/documents\/details?targetId=Licensing-Guide:Licensing-Guide<\/a><\/p>

Let me know if I can help in any other way.\u00a0\":smile:\"<\/p>","quoteUsername":"AnishWalia20","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

z
徽章 +1

谢谢阿尼什。

Thank You Anish.<\/p>","quoteUsername":"zip","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
Anishwalia20
秩
UserLevel 6
徽章 +5

总是很高兴 @压缩。让我知道我是否可以以其他方式提供帮助。：smiley：

阿尼什·辛格·瓦利亚（Anish Singh Walia）
It always a pleasure @zip<\/user-mention>\u00a0. Let me know if I can help in any other way.\u00a0\":smiley:\"<\/p>","quoteUsername":"AnishWalia20","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
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