问题

*服务器名称 *的NGT应该升级错误

j
徽章

我有大约9个vm具有此错误（所有其他130个VM都很好）。VMS是Server 2012 R2或Server2016。我尝试在Nutanix VM页面上的“管理访客工具”手动安装NGT CD，然后启动控制台并尝试安装NGT。我运行已安装的CD和NGT失败，说NGT已经安装了。我已经尝试卸载NGT并从已安装的CD中重新安装它，但它没有安装最新版本。

如何在这9个VM上更新NGT？

I have about 9 VM that have this error (all 130 other VMS are fine). The VMS are either Server 2012 R2 or server 2016. I have tried manually mounting NGT\u00a0 CD from the manage guest tools on the Nutanix VM page, then I launch the console and try to install NGT. I run the mounted cd and NGT fails saying that NGT is already installed. I\u2019ve tried uninstalling NGT and reinstalling it from the mounted CD, but it\u2019s not installing the latest version.\u00a0<\/p>

How can I update NGT on these 9 VMs?<\/p>","quoteUsername":"Jason.Sandau","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

7个答复

阿罗纳
秩
UserLevel 6
徽章 +5

请为我确认：

  • 您是否尝试过卸载和重新安装NGT工具？
  • 它在这9个VM上安装了NGT，但不是最新版本吗？
  • 是您执行任务的PE还是PC？
  • 什么是AOS版本？

排除虚假阳性运行NCC健康检查：ngt_installer_version_check。

Confirm for me please:<\/p>
j
徽章

是的，我尝试卸载并重新安装NGT工具

是的，它将在有问题的VM上安装NGT工具，但不是最新版本

我不确定您的第三个问题是什么意思？

AOS版本为5.17.1.3- Pro许可证

NCC版本3.10.06

LCM版本2.3.4.2

健康检查表明NGT版本1.82已安装在有关VM上，最后版本是1.90.1

Yes, I have tried unmounting and re mounting NGT tools<\/p>

Yes, it will install NGT tools on the VMS in question but not the latest version<\/p>

I\u2019m not sure what you mean by your 3rd question?<\/p>

AOS version is 5.17.1.3 - Pro License<\/p>

NCC Version 3.10.06<\/p>

LCM version 2.3.4.2<\/p>

The health check indicated that NGT version 1.82 is installed on the vms in question, the lastest version is 1.90.1<\/p>","quoteUsername":"Jason.Sandau","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

阿罗纳
秩
UserLevel 6
徽章 +5

感谢您确认答案。

NGT可以从棱镜元素和棱镜中心升级。我问您在哪里升级NGT。

我会选择一个VM，卸载NGT，遵循本指南宾客VM的再生NGT证书，确保将工具正确卸载到注册表密钥之后KB-6017 NGT安装 /删除 /升级 / Windows VM上的更新错误：0x80070643致命。

然后使用相同的CLI重新安装重新安装宾客VM的再生NGT证书指导。

我也将排除已过期的NGT证书KB-8120 VM的再生NGT证书即使发生这种情况时，CVM在VM上失去了与NGT的连接（请参阅KB中的验证步骤），但仍然如此。

对我而言，有趣的是，那是9个VM130。成功的操作系统是什么？他们也是Windows Server 2012和2016年吗？

Thank you for confirming the answers.<\/p>

The NGT can be upgraded from Prism Element as well as from the Prism Central. I was asking where from are you upgrading the NGT.<\/p>

I would pick one VM, uninstall NGT following this guide Regenerating NGT Certificates for Guest VMs<\/a>, made sure the tools are properly uninstalled down to the registry key following\u00a0KB-6017 NGT install \/ removal \/ upgrade \/ update error on Windows VMs: 0x80070643 Fatal.<\/a><\/p>

And then re-attempt the re-installation from the CLI using the same Regenerating NGT Certificates for Guest VMs<\/a> guide.<\/p>

I would also rule out the expired NGT certificates too KB-8120 Regenerating NGT certs for VM's<\/a> even though when that happens CVM looses connection to the NGT on the VM (see the verification steps in the KB) but still.<\/p>

What\u2019s interesting to me is that it is those 9 VMs out 130. What OS are those successful ones? Are they Windows Server\u00a0 2012 and 2016 too?<\/p>","quoteUsername":"Alona","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

j
徽章

我正在尝试遵循您的第一个链接中的步骤，并了解删除VM工具的部分。我将命令放入CLI中，并得到此错误：

错误：无效命令'nutanix_guest_tools_cli delete_vm_tools_entity'
错误：无效的实体'nutanix_guest_tools_cli'

I am trying to follow the steps in your first link and I get to the part about deleting the vm tools. I put the command into the cli and I get this error:<\/p>

Error: Invalid Command 'nutanix_guest_tools_cli delete_vm_tools_entity'
Error: Invalid Entity 'nutanix_guest_tools_cli'<\/p>","quoteUsername":"Jason.Sandau","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

阿罗纳
秩
UserLevel 6
徽章 +5

@jason.sandau

我必须问您是从CVM还是用户VM尝试这些命令？下面不是您尝试使用这些命令时看到的吗？

@Jason.Sandau<\/user-mention>\u00a0<\/p>

I have to ask if you are trying those commands from a CVM or the user VM? Is the below not what you see when you attempt to use those commands?<\/p>

\"//www.jhbzcj.com/next/installation-configuration-23/\"<\/figure>
\"//www.jhbzcj.com/next/installation-configuration-23/\"<\/figure>

\u00a0<\/p>","quoteUsername":"Alona","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

j
徽章

我是一个使用命令提示，从我的工作站进入我认为是CVM的。我正在为SSH使用相同的IP地址，与我使用的SSH连接到Prism Web界面。

I an using command prompt to ssh from my work station into what I assume is the CVM. I\u2019m using the same ip address for the ssh that I use to connect to the prism web interface.<\/p>","quoteUsername":"Jason.Sandau","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
阿罗纳
秩
UserLevel 6
徽章 +5

是的，那应该起作用。

Yeah, that should work.<\/p>","quoteUsername":"Alona","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

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