解决了

升级软件"当执行HTTP REST请求时出错:无法连接到起源"

  • 2016年1月6日
  • 8回答说
  • 1867的浏览量
年代
徽章 ＋5
当试图升级NOS或NCC时，我得到这个错误:“当执行HTTP REST请求时错误:无法连接到创世纪”

更新已经下载。即使我选择一个较低的版本来升级，也会发生这种情况。

我将从4.1.4 (NOS)提高到4.5.1.2，从2.01提高到2.1.4。

什么好主意吗?有什么服务需要重启吗?

谢谢!

迈克
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最佳答案乔恩2016年1月6日18:03

\n
\nStandard disclaimer here, never do anything CLI unless support tells you do, but thats the \"kickstart\" command, so to speak.
\n
\nAlso, RE Dell support: If you aren't getting the level of support you need, please have them either escalate internally at Dell, or escalate to Nutanix support, and they can get one of our SRE's invovled.","className":"post__content__best_answer"}">
查看原始
    \n
    \nThe updates have already downloaded. This occurs even if I pick a lower version to upgrade to.
    \n
    \nI'm going from 4.1.4 to 4.5.1.2 (NOS) and 2.01 to 2.1.4.
    \n
    \nAny ideas? Is there a service I should restart or something?
    \n
    \nThanks!
    \n
    \nMike","quoteUsername":"szewczykm","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    8回答说

    乔恩
    排名
    Userlevel 6
    徽章 + 29
    首先，如果NX-xxxx设备，我建议在portal.nutanix.com上打开一个支持票。如果是戴尔XC，请先通过戴尔。


    他们能帮你度过这一切。

    除此之外，请注意，在默认情况下，新NCC附带了NOS升级，因此您不应该需要进行两次升级，除非您想先执行NCC，然后运行一些运行状况检查，然后升级NOS。

    最后，genesis可能实际上是关闭的，你可以通过ssh检查任何CVM，然后做一个集群状态。
    JonKohler |技术总监，工程，Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler |如果有用请赞美!
    \n
    \n
    \nThey can help you through all of this.
    \n
    \nPast that, Note that NOS upgrades come with new NCC by default, so you shouldn't have to do it twice, unless you want to do NCC first, then run some health checks, then upgrade NOS.
    \n
    \nlastly, genesis might actually be down, you could check by SSHing to any CVM, then do a cluster status.","quoteUsername":"Jon","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
    乔恩
    排名
    Userlevel 6
    徽章 + 29
    你也可以在CLI中运行“ncc health_checks run_all”，看看是否有什么问题出现
    JonKohler |技术总监，工程，Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler |如果有用请赞美!
    乔恩
    排名
    Userlevel 6
    徽章 + 29
    此外，我把这个话题从CE论坛移到了传统的Nutanix安装/配置论坛。
    JonKohler |技术总监，工程，Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler |如果有用请赞美!
    年代
    徽章 ＋5
    我正在经历戴尔支持的痛苦。我想在等待的时候试试论坛。

    在其中一个CVM上，运行集群状态显示一切正常。另外两个给我错误“WARNING genesis_utils.py:512 Failed to reach a node where Genesis is up.”。重试……”

    当检查所有Sata控制器时，健康检查给我一个“Err”，我在“检查MTU设置”中得到一个“失败”。

    有“kickstart genesis”命令吗?
    \n
    \nWhen on one of the CVM's, running cluster status shows everything as fine. The other two give me the error \"WARNING genesis_utils.py:512 Failed to reach a node where Genesis is up. Retrying... \"
    \n
    \nHealth check is giving me an \"Err\" when checking all Sata controllers and I'm getting a \"Fail\" in \"Check MTU settings\".
    \n
    \nIs there a \"kickstart genesis\" command?? 🙂","quoteUsername":"szewczykm","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
    乔恩
    排名
    Userlevel 6
    徽章 + 29
    是的，重启所有ssh

    这里的标准免责声明，除非支持告诉你，否则不要在CLI中做任何事情，但那是“kickstart”命令，可以说。

    此外，关于戴尔的支持:如果你没有得到你需要的支持级别，请让他们在戴尔内部升级，或升级到Nutanix的支持，他们可以得到我们的一个SRE的参与。
    JonKohler |技术总监，工程，Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler |如果有用请赞美!
    \n
    \nStandard disclaimer here, never do anything CLI unless support tells you do, but thats the \"kickstart\" command, so to speak.
    \n
    \nAlso, RE Dell support: If you aren't getting the level of support you need, please have them either escalate internally at Dell, or escalate to Nutanix support, and they can get one of our SRE's invovled.","quoteUsername":"Jon","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
    年代
    徽章 ＋5
    戴尔支持的问题是，在他们告诉我他们必须找人给我回电话之前，要通过三个层次的分类。熬过最初的支持是一种痛苦。
    乔恩
    排名
    Userlevel 6
    徽章 + 29
    理解。这是你的决定，我想它会自然地在分类后出现，但如果你想或需要它更快，只要要求升级到Nutanix支持，他们可以做到。他们在这方面有一个明确的流程。
    JonKohler |技术总监，工程，Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler |如果有用请赞美!
    年代
    徽章 ＋5
    所有ssh起源重启修复了我的问题。谢谢你的帮助。还在等戴尔给我回电话....

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