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nos-alerts

  • 2019年10月28日
  • 3回复
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U

昨晚我们遇到了一个问题，其中一个节点决定跳水。(其中一个内存条存在不可纠正的内存)。

不管怎样，我今天早上碰巧查收了邮件，然后美妙的．所以我跳上去看看。结果发现节点确实无法启动。于是，打开了一个箱子。一个快速的反应-耶!

但是，我想知道自动发送到no -alerts的哪种类型的警报触发了支持案例?有人会认为,一个节点,在HA集群状态将引发支持…所以我检查电子邮件的后缀日志,看看发送当一切发生昨晚…这让我问,“什么会触发警报支持结束如果没有这个特殊的问题?”

谢谢你的见解。爱Nutanix到目前为止。

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最佳答案Alona2019年10月28日，04:32

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    We had an issue last evening where one of our nodes decided to take a dive. (Uncorrectable memory in one of the DIMMs).<\/p>

    Anyways, I happened to check my email this morning and was like wonderful<\/em>. So I hopped on to check things out. Turns out the node is indeed unable to boot. So, opened a case. A speedy response - yay!<\/p>

    However, I am wondering what type of alerts that are automatically sent to nos-alerts trigger a support case? One would think that a node down and the cluster in HA state would trigger a support case\u2026\u00a0so I checked the postfix logs and see that an email was sent when everything occurred last evening\u2026\u00a0which leads me to ask, \u201cWhat exactly will trigger an alert on the support end if this particular issue didn\u2019t?\u201d<\/p>

    Thanks for any insight. Loving Nutanix so far.<\/p>","quoteUsername":"UNICORN1","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

    3回复

    Alona
    排名
    Userlevel 6
    徽章 ＋5

    嗨 @UNICORN1

    请检查此KB哪些警报自动生成支持案例与Nutanix支持?

    如果有帮助就告诉我

    U

    谢谢你！ @Alona

    Thank you @Alona<\/user-mention>\u00a0<\/p>","quoteUsername":"UNICORN1","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
    Alona
    排名
    Userlevel 6
    徽章 ＋5

    @UNICORN1很高兴这对你有帮助。

    @UNICORN1<\/user-mention> Glad it was helpful:)<\/p>","quoteUsername":"Alona","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

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