解决了

nos-alerts

你

昨晚我们有一个问题，我们的一个节点决定潜水。（在其中一个DIMM中的不可纠正的内存）。

无论如何，我今天早上碰巧检查了我的电子邮件，就像精彩的。所以我跳了起来检查一下。事实证明，节点确实无法启动。因此，打开了一个案子。快速回应 - 是的！

但是，我想知道自动发送到NOS-ALERTS的哪些警报触发了支持案例？有人会认为一个节点下降和ha状态的群集会触发支持案例……因此，我检查了后缀日志，并看到昨晚一切发生时发送了一封电子邮件……这使我问：“什么到底会触发什么alert on the support end if this particular issue didn’t?”

感谢您的任何见解。到目前为止，爱Nutanix。

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最好的答案阿罗纳2019年10月28日，04：32

查看原件
    We had an issue last evening where one of our nodes decided to take a dive. (Uncorrectable memory in one of the DIMMs).<\/p>

    Anyways, I happened to check my email this morning and was like wonderful<\/em>. So I hopped on to check things out. Turns out the node is indeed unable to boot. So, opened a case. A speedy response - yay!<\/p>

    However, I am wondering what type of alerts that are automatically sent to nos-alerts trigger a support case? One would think that a node down and the cluster in HA state would trigger a support case\u2026\u00a0so I checked the postfix logs and see that an email was sent when everything occurred last evening\u2026\u00a0which leads me to ask, \u201cWhat exactly will trigger an alert on the support end if this particular issue didn\u2019t?\u201d<\/p>

    Thanks for any insight. Loving Nutanix so far.<\/p>","quoteUsername":"UNICORN1","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

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    3个答复

    阿罗纳
    秩
    UserLevel 6
    徽章 +5

    你好 @unicorn1

    请检查这个KB哪个警报会自动生成Nutanix支持的支持案例？

    让我知道这是否有帮助

    你

    谢谢 @Alona

    Thank you @Alona<\/user-mention>\u00a0<\/p>","quoteUsername":"UNICORN1","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
    阿罗纳
    秩
    UserLevel 6
    徽章 +5

    @unicorn1很高兴它很有帮助:)

    @UNICORN1<\/user-mention> Glad it was helpful:)<\/p>","quoteUsername":"Alona","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
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