PC部署失败了?

  • 2020年7月10
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徽章 ＋２
  • 尼姆 Nutanix员工
  • Nutanix员工
  • 10个回答

因此，您启动了一键式棱镜中心部署，离开办公桌去喝咖啡。现在你回来了，看到它失败了。不知道会发生什么?
这里有一个常见问题的列表，你可以看看之前，我们世界级的支持!


  1. 部署的Prism Central与底层集群AOS不兼容。

    1. 检查互操作性在支持门户上

  2. 网络问题—本地PC不在同一子网/VLAN下，导致CVM与本地PC网络不通。您将看到PC虚拟机已经创建，但由于无法到达PC上的创世纪服务，任务最终超时/失败。您还可以设置防火墙规则，防止端口80、9440和2100上的双向通信。这KB应该对你有帮助。

  3. 如果Prism Element集群中存在用于部署的现有PC二进制文件或元数据文件，则升级可能会失败，错误提示该软件已经存在于集群中。二进制文件保存在NutanixManagementShare容器中。连接SFTP和端口2222应该允许您查看(并删除)旧的软件版本。KB 5082和KB 6190



您感兴趣的日志(在部署的集群中):

检查电脑下载进度

 /home/nutanix/data/logs/cluster_config.out
检查PC部署进度 /home/nutanix/data/logs/genesis.out

So you kicked off the one-click Prism Central deployment and left your desk to get a coffee. Now you are back and see it has failed. Wonder what could have happened? <\/span>
Here\u2019s a list of common issues you could take a look at before engaging our world-class Support!<\/span><\/p>


\u00a0<\/p>

  1. \t

    The deployed Prism Central is not compatible with the underlying cluster AOS.\u00a0<\/span><\/p> \t

    1. \t\t

      Check <\/span>interoperability<\/u><\/a> on the support portal <\/span>
      \t\t\u00a0<\/p> \t\t<\/li> \t<\/ol><\/li> \t

    2. \t

      Network issues\u00a0 - If the PC is deployed on a different subnet\/VLAN and the CVM is unable to reach the PC network. You would see the PC VM has been created but since genesis service on the PC cannot be reached, the task eventually times out\/fails. You could also have firewall rules in place preventing bidirectional communication on ports 80, 9440, 2100. This <\/span>KB<\/u><\/a> should help you with that.<\/span>
      \t\u00a0<\/p> \t<\/li> \t

    3. \t

      If there is an existing PC binary or metadata file for deployment on a Prism Element cluster, the upgrade may fail with an error indicating the software already exists in the cluster.\u00a0 The binary file is saved in the NutanixManagementShare container.\u00a0 Connecting with SFTP and port 2222 should allow you to see (and remove) the old software versions. <\/span>KB 5082<\/u><\/a> and <\/span>KB 6190<\/u><\/a><\/p> \t<\/li> <\/ol>



      \u00a0<\/p>

      Logs of interest to you (in the cluster where you deploy):<\/span><\/em><\/p>
      \t\t\t

      Check PC download progress\u00a0<\/span><\/p> \t\t\t<\/td> \t\t\t

      		\/home\/nutanix\/data\/logs\/cluster_config.out<\/span><\/td> \t\t<\/tr>
      Check PC deployment progress<\/span><\/td> \t\t\t\/home\/nutanix\/data\/logs\/genesis.out<\/span><\/td> \t\t<\/tr><\/tbody><\/table>

      \u00a0<\/p>","quoteUsername":"nim","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

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