解决了

数据收集器不显示CPU和内存数据

  • 2020年11月5日
  • 3回复
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米
排名

我有一个客户正在使用这个工具，但是一旦她连接了这个工具，CPU和内存的值显示利用率为0%。你能帮我解决这个问题吗?

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最佳答案MoisesRoldan2020年11月9日

After review the tool with customer we identified the error, and it was caused because the user was using an account different from admin, but with admin rights. This tool must be used with the Admin account of PC\/PE.No other account with these privileges.\u00a0<\/p>","className":"post__content__best_answer"}">
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I have a customer who\u2019s using the tool, but once she connects the tool\u00a0the values of CPU and memory displays 0% of utilization. Can you help me to address this issue?<\/p>
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\u00a0<\/p>","quoteUsername":"MoisesRoldan","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">

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3回复

科塔克奈尔
排名
Userlevel 3
徽章 ＋４

Nutanix Collector是一个桌面应用程序，从您的VMware或Prism集群收集集群统计信息。该输出可以在Nutanix收集器中查看，也可以下载为Excel文件。然后，您可以将这些Excel文件上传到Nutanix Sizer中，以调整和预测未来的工作负载，或者只是收集当前使用情况的统计数据。我希望您使用的是最新版本的Nutanix Collector 3.1，如果不是，请尝试使用3.1。另外，我想知道它是用于Mac, Windows还是Linux机器?我希望你已经在prism中验证了CPU和内存的统计数据在prism中可见。

Nutanix Collector is a desktop application that collects cluster statistics from your VMware or Prism cluster. This output can then be viewed in Nutanix collector\u00a0or can be downloaded as an Excel file. You can then upload these Excel files into Nutanix Sizer to size and predict future workloads or just to collect\u00a0statistics on current usage. I hope you are using the latest version of the Nutanix Collector 3.1, if not please try with 3.1 Also, may I know is it for Mac, Windows or Linux machine? I hope you have crossed verified in prism for the stats of the CPU and Memory are visible in prism.<\/p>","quoteUsername":"Neel Kotak","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
米
排名

在与客户一起检查工具后，我们确定了这个错误，它是因为用户使用了一个不同于管理员的帐户，但拥有管理员权限。此工具必须与PC/PE的Admin帐号一起使用。没有其他拥有这些特权的帐户。

After review the tool with customer we identified the error, and it was caused because the user was using an account different from admin, but with admin rights. This tool must be used with the Admin account of PC\/PE.No other account with these privileges.\u00a0<\/p>","quoteUsername":"MoisesRoldan","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
Alona
排名
Userlevel 6
徽章 ＋5

谢谢你分享最终决议。

Thank you for sharing the final resolution.<\/p>","quoteUsername":"Alona","translations":{"Common":{"like":"Like","unlike":"Unlike"},"Forum":{"Quote":"Quote","Share":"Share"}}}">
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