IHG是世界第二大酒店公司，寻找基于超融合基础设施（HCI）的更简单，更具成本效益的解决方案
InterContinental Hotels Group (IHG) is the second largest hotel company in the world with nearly 5,431 active properties in over 100 countries and an additional 1,776 hotels in the pipeline. For its U.S. operations, IHG has two main datacenters on the East and West coasts, supporting a variety of business-to-business (B2B) and business-to-consumer (B2C) applications, including important mobile apps.
IHG’s existing infrastructure was not able to provide the necessary scalability or visibility into its application data, inhibiting its Elasticsearch analytics platform and operational dashboards.
关键结果
| 更好的见识 |
Simplified Scaling |
Fast Upgrades |
|---|---|---|
| Gained better visibility into applications and systems, leading to improved uptime |
提供了快速，轻松扩展Elasticsearch部署的能力 |
Shortened the time to complete firmware upgrades from >1 week to a few hours |
"Moving our Elasticsearch deployment to Nutanix Acropolis and AHV has been an excellent decision for our company. We consider Nutanix to be a true partner to our organization—not just another technology provider."
挑战
IHG使用Elasticsearch分布式分析引擎来搜索，分析和存储其所有应用程序以及基础架构日志和数据。每天从美国东部和西海岸的IHG数据中心设施，众多远程办公室以及几个公共云实例中收集了超过3TB的数据。
“We use the Elasticsearch analytics engine to obtain operational visibility into our critical applications and measure the revenue impact of incidents to help us meet our system availability SLAs,” explained Brian Malia, systems and storage manager at IHG. “The information is being used to improve the stability of our client-facing operations, including our company’s website, mobile site, and customer rewards program.”
不幸的是，IHG现有的基础架构无法足够快地扩展，无法支持快速增长的Elasticsearch环境。玛丽亚说：“由于我们以前的IT环境中的所有复杂性和不同组件的所有层次，每个固件升级都花费了一个多星期。”“冗长的维护中断窗口开始影响我们最终用户访问和利用有价值的Elasticsearch数据的能力。由于扩展所需的成本，时间和精力都达到了不可接受的水平，因此我们决定为即将到来的基础设施升级寻找更好的解决方案。”
解决方案
选择雅典卫城和AHV软件
“We wanted to find a simpler and more cost-effective architecture for our Elasticsearch environment,” explained Malia. “After comparing the ease of use, performance, and management features of several hyperconverged solutions, we chose Nutanix Enterprise Cloud with AHV virtualization for our Elasticsearch deployment. Nutanix’s high performance, real-time visibility into the environment, ease-of-use, and price gave it the edge over the alternatives. Another reason we chose Nutanix was the option of utilizing AHV, the hypervisor that’s included with Nutanix’s Acropolis software. AHV has enabled us to lower our TCO, by eliminating our expensive hypervisor licensing fees.”
客户结果
实时访问Elasticsearch数据
“By using Nutanix Enterprise Cloud software as the platform for our Elasticsearch analytics engine, we are now able to collect a larger amount of data and analyze it in real-time,” said Malia. “With better and faster analytics, we can be more proactive keeping our environment stable. We are one of the first companies to run the Elasticsearch engine on hyperconverged infrastructure, let alone the use of Acropolis with AHV. We worked with the Nutanix support team to optimize the environment, and develop a set of best practices for the implementation which we have shared with Nutanix in a Tech Note. The high performance and management simplicity of the Acropolis OS and hypervisor have been a good fit for our analytics platform.”
管理简单
“Nutanix is far less complex from a management perspective than the other solutions we tested,” Malia shared. “Before we moved to Nutanix, we had to coordinate all infrastructure changes with other IT groups in our company, and then upgrade every separate component one by one. Due to the need to involve multiple teams, infrastructure upgrades took over a week, compared to just a few hours with Nutanix.”
在Prism Central中获得更好的知名度
IHG正在使用Nutanix Prism Central来管理其企业云环境。“有了Prism Central，我们可以提供所有存储空间，并仅通过一个控制台完全管理VM，” Malia指出。“集中的管理功能是Nutanix平台的确定性加上，因为我们可以汇总所有网站的事件，警报和性能监视，以使其对单个操作视图。另外，我们不再需要雇用多个IT主题专家，因为我们团队中的任何人都可以在短短几个小时内学习管理Nutanix软件。”
SPEEDING TIME TO RESOLUTION
“通过使用Nutanix平台进行我们的Elasticsearch部署，我们现在能够实时收集收入申请数据，使我们能够评估任何中断，速度解决时间的财务影响，并最终改善客户体验，” Malia”说。
下一步
在看到Acrocolis软件和AHV在其Elasticsearch部署方面的工作状况之后，IHG的IT团队现在将其他工作负载移至Nutanix，包括其关键业务呼叫中心应用程序。“我们还在一些偏远和分支机构部署Nutanix。由于这些办公室不需要大量的基础设施，因此将Nutanix系统运送到这些站点并在几天后运行并运行所有内容是一个简单的过程。将我们的Elasticsearch部署转移到Nutanix Acrocolis和AHV是我们公司的绝佳决定。我们认为Nutanix是我们组织的真正合作伙伴，而不仅仅是另一个技术提供商。” Malia总结道。
